Returns & Exchanges
At GFL, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your receipt; we will notify you as soon as your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing